Founded in 2022, Dataverse is an innovative AI development company based in Malaysia. We prioritize client care and build lasting relationships by delivering customized AI solutions that transform businesses and enhance everyday experiences.
Enhance customer experience by providing quick answers to frequently asked questions while also encouraging product orders and service bookings.
Handle FAQs and Promote Products
Persuade users to place orders
Recommend services or products
Agent & Branch Assignment
Automatically assign customers to the most suitable agent or branch based on their home or office location, ensuring faster service and better customer satisfaction.
Auto-assign agents based on location
Choose the nearest branch
Personalize service recommendations
Customer Information Collection
Simplify the data collection process during interactions, enabling more personalized service and better follow-up. Automatically record details in an Excel file.
Collect contact info
Gather address and preferences
Store data securely and auto-record in Excel
Appointment Booking & Reminders
Simplify the data collection process during interactions, enabling more personalized service and better follow-up. Automatically record details in an Excel file.
Recommend 3 available dates/times
Auto book appointments
Send reminders to agents and clients
Events Reminders & Feedback
Improve event participation and customer experience by sending reminders and collecting feedback, ensuring participants are engaged before and after the event.
Facilitate lucky draw registration
Collect feedback post-event
Send reminders before the event
FB Live Engagement & PM
Boost engagement during live interactions by capturing relevant keywords and directly following up with customers, ensuring continued communication.
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